Make A Reservation

You can make a reservation request for an interpreter directly through your online accountor you can contact usBe sure to mention your name as well as the date, time, and location of the appointment and the name of the person with whom the interpreter will meetPlease specify any particular requirements you may have and provide any appropriate documentation to help us find and prepare the right interpreter for your needs. 

There are many ways you can make a reservation request:

Phone (514) 285-8877 or Text message 770-0354 (Monday to Friday from 8 AM to 4 PM)

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Skype: sivet.reception@outlook.com (Monday to Friday from 9 AM to noon and 1 PM to 3 PM)

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TTY: (514) 285-2229

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Fax: (514) 285-1443

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EMERGENCIES ONLY : (514) 285-8555 or text message : (514) 970-8555 (after 4 PM from Monday to Friday and on weekends)

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How to register through your client account: 

  1. When you first visit our web sitewe’ll ask that you create your client accountThere is a registration form to complete, and we’ll also ask you to create a username and a passwordOnce you’ve completed this procedure, you’ll have access to your file and a form to reserve interpreters. 
  2. Whenever you visit the site, you’ll need to log in to make reservations. 
  3. To avoid incurring needless costs whenever you need to cancel a reservation, please let us know 24 hours in advanceunless your service contract includes a stipulation specifically regarding cancellations. 
  4. Service fees are never invoiced to deaf, hard of hearing or deaf/blind users. 
  5. The number of interpreters required for a particular mandate is determined by the length and context of the mandate. 
  6. For after-hours emergency healthcare-related requests, please phone (514)285-8555 or text (514)970-8555 (after 4PM from Monday to Friday and on weekends).

 

Availability
Normal
Few
None (cancellations possible, you can still make the request.)
Schedule
Morning Afternoon Evening
8h - 12h 12h - 17h 17 - 21h